Meet Our Staff
President & Owner
Carl started the business about 12 years ago with a vision to help others with quality work, great customer service and fair pricing. Each year the company has grown through word of mouth because of his continued commitment to doing his best. We thank him for his service in the US Army. During his time in the Army he found his soul mate. They have been together for 22 years raising their family. In his free time he loves the outdoors, camping, riding his motorcycle and spending time with his family.
Thor is our company mascot. He is involved in our everyday operations. You can find him out in the yard securing our property, barking to let us know we have a delivery or sneaking into the office looking for some love.
Service & Sales Director
Paul has lived in Texas for over ten years. Originally from Central New York. Warm weather and family brought him to Texas. Working on cars at a very young age with his dad he learned basic mechanical skills which lead him to learn about heating and air conditioning. Now with over 33 years in the trade he still continues to learn and grow. He currently is working on technical support, budgeting, pricing and marketing at Carl’s Quality Cooling.
Sharing his knowledge and helping others learn and grow in the trade is one of his favorite things to do.
In his spare time you might find him visiting family and friends or in his garage working on his classic car or in the studio airbrushing pictures, helmets etc..
Machala is our friendly part time dispatcher who answers phones and schedules appointments with customers. She graduated from Lifestyle Christian School and is now attending Lone Star College. She is majoring in Psychology with a minor in Child Therapy.
We thank George for his 25 years in the Air Force. After his last station in England, George retired and moved to Spring Texas. He currently works for Carl’s as the warehouse manager. In his free time he spends it with his wife, two sons and two daughters. He also likes the great outdoors, hiking, etc..
Field Service Supervisor
George brings more than 30 years HVAC/R experience to the company. George enjoys spending time with his wife and daughters, church and extended family. He and his wife also enjoy fostering children and traveling when time allows.
Lead Service Technician & Installer
Joe is one of our Lead Technicians here at Carl’s Quality Cooling and Heating. He happens to also be the son of Carl and Heidi. He is married to his beautiful wife Rebecca. In his free time he enjoys drawing, playing with his dog Luna and working on customizing his Jeep.
Service Technician & Installer
Isaac has lived in Texas most of his life. Coming from a family of tradesmen, Isaac has been exposed to a multitude of trades. Isaac started his career 23 years ago as an Automotive and Motorcycle Technician. Then began his career as a Heating and Air Conditioning Service Technician in 2016.
Isaac takes pride in his work he provides by keeping a positive attitude and making sure he keeps things clean when working in the customer’s home.
In his spare time, he enjoys making custom forged knives for his own company Crossroad Forge, LLC. You can also find him enjoying time with his wife and two daughters.
Issac started with the company as warehouse helper and worked into the position service technician. Customers say great things about him. He is a car enthusiast and animal lover. He enjoys problem solving, working with is hands and challenging his creativity. Some of his favorite pastimes include auto mechanics, woodworking and spending time with his family.
Shaun is 35 years old and father of two beautiful boys, Liam (6) and Deaglan (2). He loves the HVAC industry for its complex nature and it’s versatile environment. His previous work experience has been in sales and marketing, auto mechanics and as a laundromat industry technician. We thank him for serving in the US Army and his two tours, one in Afghanistan and one in Iraq. He enjoys the great outdoors, hiking, camping, fishing, hunting and playing golf. The family environment at Carl’s Quality Cooling and Heating has lived up to his desires in his career in so much as being congruent with his own personal philosophies in relation to business, ethics, family and integrity.
Isaiah is a graduate of Lifestyle Christian School and is preparing to start college. His major will be English with a minor of secondary teaching. He works as staff support in both the installation and service fields. He enjoys reading, watching movies and listening to music.
Warehouse Worker & Parts Delivery Driver
Ambrose grew up in the country learning to be self sufficient. He worked on a variety of projects. Being a lover of nature and history Ambrose studied ecology and historical preservation in college. Ambrose spent several years working for Uncle Sam before finding his home in Texas. In his spare time he and his wife Kati run their nonprofit animal rescue, Bears Etc. He provides warehouse and service support for Carl’s Quality.
Senior Commercial Installation Consultant
Francis started his career in the HVAC trade at an early age of 17. He served in the military before going on in the public sector to further his career and love of the industry. He currently oversees major commercial new construction installations. In his free time he spends it with family and friends.